These Terms & Conditions govern your access to and use of the wjili platform, including all games, promotions, payment services, and account features. By registering an account or using any part of the wjili platform, you agree to be bound by these terms in full.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you and wjili. Please read them carefully before using the platform. If you do not agree with any part of these terms, you must not access or use the wjili platform.
By accessing, registering on, or using the wjili platform in any capacity – including browsing the website, creating an account, making a deposit, placing a bet, or participating in any promotion – you confirm that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
These Terms apply to all users of the wjili platform, including registered players, visitors, and any person who accesses any part of the wjili website or services. If you are accessing wjili on behalf of another person or entity, you represent and warrant that you have the authority to bind that person or entity to these Terms.
wjili reserves the right to update, modify, or replace these Terms at any time. Continued use of the platform following the posting of any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.
21+ Age Restriction: Access to wjili is strictly limited to individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. It is illegal for persons under 21 to participate in online gaming activities on the wjili platform.
To be eligible to register and use the wjili platform, you must satisfy all of the following conditions at the time of registration and at all times during your use of the platform:
wjili reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation may result in the suspension or permanent closure of your account and the withholding of any pending withdrawals pending investigation.
wjili employs age verification procedures during the registration process and actively monitors for underage access. Any account found to be held by a person under the age of 21 will be immediately closed, all winnings will be forfeited, and deposits may be returned at wjili's sole discretion after deducting any applicable processing fees.
Each player is permitted to hold only one registered account on the wjili platform. The creation of multiple accounts by a single individual is strictly prohibited and constitutes a material breach of these Terms. wjili reserves the right to close all duplicate accounts and to confiscate any balances or winnings associated with such accounts.
You agree to provide accurate, current, and complete information during the registration process and to update such information promptly if it changes. wjili relies on the information you provide for identity verification, payment processing, and regulatory compliance purposes. Providing false, misleading, or incomplete information is a breach of these Terms and may result in account suspension.
You are solely responsible for maintaining the confidentiality of your wjili account credentials, including your username and password. You agree to notify wjili immediately if you become aware of any unauthorized access to or use of your account. wjili will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.
wjili is required by applicable regulations to verify the identity of its players. You may be required to submit government-issued identification documents, proof of address, and proof of payment method ownership before withdrawals are processed. wjili reserves the right to suspend withdrawals pending the completion of identity verification procedures.
Accepted KYC Documents: Philippine National ID, Passport, Driver's License, SSS/GSIS ID, Voter's ID, or any other government-issued photo identification. Proof of address may include utility bills, bank statements, or barangay certificates issued within the last three months.
wjili accepts deposits via GCash, PayMaya, BPI, BDO, and Metrobank. All deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited. Minimum and maximum deposit amounts are displayed on the deposit page within your wjili account dashboard and are subject to change without prior notice.
Deposits are generally credited to your wjili account instantly or within a few minutes of confirmation. wjili is not responsible for delays caused by third-party payment processors, bank processing times, or network issues outside of wjili's control.
Withdrawal requests are processed by wjili within the timeframes displayed on the withdrawal page of your account dashboard. wjili targets an average withdrawal processing time of 15 minutes for GCash and PayMaya withdrawals, subject to identity verification requirements being satisfied. Bank transfers to BPI, BDO, and Metrobank may take one to three business days depending on the receiving bank's processing schedule.
wjili reserves the right to request additional verification documents before processing any withdrawal. Withdrawals will only be made to payment accounts registered in the same name as the wjili account holder. wjili will not process withdrawals to third-party accounts under any circumstances.
All transactions on the wjili platform are conducted in Philippine Peso (PHP / ₱) unless otherwise specified. Currency conversion fees, if applicable, are the sole responsibility of the player.
wjili is committed to preventing money laundering and the financing of illegal activities. wjili complies with applicable anti-money laundering (AML) regulations and may report suspicious transactions to the relevant Philippine authorities. wjili reserves the right to freeze accounts and withhold funds pending investigation of suspected AML violations.
wjili offers various bonuses and promotional offers to eligible players from time to time. All bonuses and promotions are subject to specific terms and conditions that are published alongside each offer. In the event of any conflict between the general Terms and the specific bonus terms, the specific bonus terms shall prevail with respect to that promotion.
All games available on the wjili platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules in addition to these Terms.
wjili uses certified Random Number Generator (RNG) software and live dealer systems provided by licensed third-party game studios. All game outcomes are determined by these certified systems and are not influenced by wjili or any third party. Return-to-player (RTP) percentages for each game are available within the game information section.
In the event of a technical malfunction, disconnection, or system error during gameplay, wjili will use commercially reasonable efforts to resolve the issue and restore the game to its correct state. wjili's decision regarding the outcome of any disputed game round shall be final and binding, subject to the formal dispute resolution process described below.
Dispute Resolution: If you believe a game outcome was incorrect, you must submit a formal dispute to wjili support via live chat within 72 hours of the disputed event. wjili will investigate and respond within 5 business days. All disputes are subject to review of server-side game logs, which constitute the definitive record of all game activity.
The following conduct is strictly prohibited on the wjili platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of all balances and winnings, and referral to the relevant Philippine authorities where applicable:
wjili is committed to promoting responsible gaming and providing tools to help players manage their gaming activity. wjili recognizes that for a small number of players, gaming can become problematic, and we take our responsibility to those players seriously.
The following responsible gaming tools are available to all wjili account holders at no charge:
For more information on responsible gaming tools and external support resources, please visit our dedicated Responsible Gaming page. If you are concerned about your gaming habits, we encourage you to seek help promptly.
21+ Only: wjili strictly enforces the minimum age requirement of 21 years for all players, in compliance with Philippine gaming regulations. If you are aware of a minor attempting to access the wjili platform, please contact our support team immediately.
All content on the wjili platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and layout of the platform, is the property of wjili or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the wjili platform solely for your personal, non-commercial entertainment purposes. This licence does not include the right to:
Any unauthorized use of wjili's intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by wjili.
To the maximum extent permitted by applicable Philippine law, wjili and its affiliates, directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the wjili platform, including but not limited to:
wjili's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the platform shall not exceed the total amount deposited by you into your wjili account in the 30 days immediately preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude wjili's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.
wjili collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the wjili platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
wjili will not sell, rent, or share your personal data with third parties except as described in the Privacy Policy or as required by applicable Philippine law, including disclosures to regulatory authorities and law enforcement agencies. For full details on how wjili handles your personal data, please review our Privacy Policy.
wjili reserves the right to amend, update, or replace these Terms at any time. When material changes are made, wjili will notify registered players via email or a prominent notice on the platform. The updated Terms will take effect on the date specified in the notice. Your continued use of the wjili platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
It is your responsibility to review these Terms periodically. If you do not agree with any amendment, you must cease using the wjili platform and may request account closure by contacting our support team.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines. You agree to submit to the exclusive jurisdiction of the courts of the Philippines for the resolution of any dispute arising out of or in connection with these Terms or your use of the wjili platform.
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the wjili support team through any of the following channels:
Email: [email protected]
Live Chat: Available 24/7 via the wjili platform
Response Time: We aim to respond to all written enquiries within 2 business days.
For responsible gaming concerns or self-exclusion requests, please visit our Responsible Gaming page or contact our support team directly via live chat for immediate assistance.
wjili operates within the Philippine regulatory framework. Your funds are held in segregated accounts and your personal data is protected under our strict privacy standards.
wjili targets 15-minute GCash and PayMaya withdrawals. Your winnings are yours – we process payouts quickly and transparently with no hidden fees.
Every wjili promotion comes with clearly stated wagering requirements and expiry dates. No hidden conditions – just straightforward bonus rules you can actually understand.
wjili's KYC process protects you and other players from fraud and identity theft. Your documents are handled securely and never shared with unauthorized third parties.
wjili's support team is available around the clock via live chat. If you have a question about these Terms or any aspect of your account, help is always just a click away.
Deposit limits, cooling-off periods, and self-exclusion are all available free of charge from your wjili account dashboard. We put player wellbeing first, always.
Now that you know the rules, join hundreds of thousands of Filipino players enjoying a trusted gaming experience at wjili. Registration takes under two minutes.
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